Virtual Assistants Are Still Vital to My Productivity But 2017 Was Ho-Hum

The Consumer Virtual Assistant landscape was pretty uneventful in 2017 but it felt more like business model stagnation than any limit in the longterm technologies. Humans are still involved in much of the supply-side fulfillment and, well, human labor is still expensive. In addition, I wonder if consumers will trust Apple, Google, Facebook and Amazon AI assistants to truly represent their best interests given ongoing investigations into bias in algorithms, designing for addiction (err i mean engagement), and the regulatory…